The Message Broke Here
When communication breaks down, we break it open.
Let’s face it – messages break all the time.
The Message Broke Here explores those frustrating (and sometimes funny) moments when communication goes sideways. You know the ones – when you thought your email was crystal clear, but somehow half your team went in completely different directions.
Hosted by James Brown
Premieres in May 2025!
About Our Host
James Brown, a lifelong communications nerd who’s spent 20+ years obsessing over why messages work (or don’t), sits down with guests who’ve lived through epic communication fails. Together, they unpack what went wrong, what it cost, and how to build systems that keep it from happening again.
His background includes:
National Digital Editor & Host at USA TODAY
Reporter & Producer at WXXI Public Broadcasting
Internal Communications Manager for the City of Rochester
His work has been recognized with multiple AP & NYS Broadcaster Awards for Excellence in Journalism.
Share your stories
Share Your Communication Breakdown Story
Have you experienced a significant communication breakdown in your organization? We want to hear your story.
The Message Broke Here is looking for guests who can share candid accounts of when communication failed, what was learned, and how you pivoted.